Rules
Marketplace Rules
Welcome to Wanacat!
To ensure a safe, fair, and enjoyable experience for everyone, we ask all users to follow these rules. By using our platform, you agree to comply with these guidelines.
1. General Conduct
Respect: Treat all users with respect and courtesy. Harassment, hate speech, or discriminatory behavior will not be tolerated.
Honesty: Provide accurate information about yourself, your products, and your transactions.
Legality: Only list and trade items that are legal in your jurisdiction. Prohibited items include, but are not limited to, weapons, drugs, counterfeit goods, and stolen property.
2. Selling Rules
Accurate Listings: Ensure all product descriptions, images, and prices are accurate and up-to-date.
No Spam: Do not create duplicate listings or spam the marketplace with irrelevant content.
Fair Pricing: Price your items fairly and transparently. Price gouging or misleading pricing is prohibited.
Stock Management: Keep your inventory updated. If an item is out of stock, remove or update the listing promptly.
3. Buying Rules
Secure Payments: Use only the approved payment methods provided on our platform. Avoid off-platform transactions to protect yourself from fraud.
Respect Sellers: Communicate politely with sellers. Do not make false claims or leave unfair reviews.
Complete Transactions: Once you commit to a purchase, follow through. Cancelling orders without valid reason may result in restrictions on your account.
4. Prohibited Activities
Fraud: Any attempt to deceive or defraud other users is strictly prohibited.
Scams: Phishing, fake giveaways, or any form of scamming will result in immediate account suspension.
Intellectual Property Violation: Do not list or sell items that infringe on copyrights, trademarks, or other intellectual property rights.
Account Sharing: Each user must have their own account. Sharing accounts or using multiple accounts to manipulate the marketplace is not allowed.
5. Dispute Resolution
Report Issues: If you encounter a problem, report it immediately through our support system.
Cooperate: Provide all necessary information to help resolve disputes quickly and fairly.
Follow Decisions: Respect the final decision made by our support team regarding disputes or violations.
6. Account Safety
Secure Your Account: Use strong passwords and enable two-factor authentication if available.
No Impersonation: Do not impersonate other users, staff, or public figures.
Privacy: Respect the privacy of other users. Do not share personal information without consent.
7. Consequences of Violations
Warnings: First-time offenders may receive a warning.
Account Restrictions: Repeated violations may result in temporary or permanent suspension of your account.
Legal Action: In cases of severe violations, we may take legal action and cooperate with law enforcement.
8. Updates to Rules
We may update these rules from time to time to reflect changes in our community or legal requirements. We encourage you to review them regularly.
Need Help?
If you have any questions or need clarification on any rule, please contact our support team at [info@yourgmail.com].
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